Where to find Airbnb cleaning services
There are plenty of companies that offer cleaning services specifically for Airbnb and other types of short-term rentals. You can also look to local maid services and cleaning companies. Though they might not have designated Airbnb turnover programs, they'll likely be able to help with the cleaning needs of your property.
To find potential local Airbnb cleaners in your area, you can:
- Look to Google (NASDAQ: GOOG) and Yelp (NYSE: YELP) for cleaners and maid services in your city.
- Ask for recommendations from other Airbnb hosts in your area.
- Search contracting sites like Angi (NASDAQ: ANGI) or Thumbtack for nearby house cleaning companies.
Many short-term and vacation rental management companies include cleaning services as part of their fees, so if you'd like some help running the back end of your rental business as well as keeping your properties clean, hiring one might be a smart move to consider.
Choosing the best Airbnb cleaning services
Obviously, if you're opting for professional cleaning, you'll want to make sure you're getting the best service for your money. To do this, get quotes from at least a few different cleaning company options before deciding who to use.
You'll want to ask how each one handles these aspects of the process:
- Experience: Do they have experience in the short-term rental space or some sort of hospitality? Are they familiar with the cleanliness expectations guests have in these properties?
- Supplies: Do they provide their own cleaning supplies? Are they eco-friendly and safe for kids or pets? Will they restock toilet paper, shampoo, and soap for you?
- Towels and linens: Will they clean and launder these, or are you responsible?
- Scheduling: What's the process for scheduling a turnover clean? Are they available on short notice or on holidays? Is there an extra fee?
- Fees: What do they charge for a deep cleaning versus a turnover cleaning? Are there any discounts for repeat business or high-volume clients?
- Availability: If you have a number of properties, you might want to ask about a company's team size and client commitments. Do they have enough workers and available hours to ensure all your homes are clean when you need them?
- Communication: Will you be able to communicate with cleaners directly? Can they send you photos of the home to ensure it's cleaned to your satisfaction?
If you manage your Airbnb properties remotely, you'll also need to ask about the process for handing off supplies, if they expect you to be responsible for those. Should you mail them? Can you give them extra cash to handle the restocking on your behalf? Make sure you're clear on how this will be handled and what the costs will be.
Cleaning requirements are changing
Though finding the right cleaning service is definitely important, you should also make sure you're staying up to date on the latest Airbnb cleaning protocols. The company announced a new cleaning initiative in late April 2020, detailing enhanced protocols to help prevent the transmission of COVID-19 in Airbnb properties.
The initiative recommends hosts commit to a 24-hour buffer period between stays to allow for proper cleaning. It also encourages cleaners to use personal protective equipment while servicing a property. Find full details at Airbnb.com.
The bottom line
There are many options when it comes to short-term rental cleaning services, and if you're really short on cash, you can even consider detailing your Airbnb property yourself. Just make sure you have the time, resources, and know-how to do it right. Your property's long-term success depends on it.